Honoring the Humble Heroes Behind the Headset
BOWLING GREEN, KY. (April 14, 2025) – Kentucky State Police (KSP) Post 3 telecommunicators will be recognized alongside more than 200,000 emergency communication professionals in the country during National Public Safety Telecommunicators Week, observed this year from April 13-19.
These dedicated professionals are the first point of contact in emergencies, providing critical assistance to those in need. Their work ensures the safety of both the public and law enforcement officers, often under high-pressure situations.
“KSP Telecommunicators perform numerous tasks beyond the public’s view, they deserve to know they are appreciated,” said Captain Adams, Commander of KSP Post 03. “They handle life-and-death situations, and remain calm while helping others.”
KSP telecommunicators are responsible for dispatching state police troopers, Commercial Vehicle Enforcement officers, Kentucky Department of Fish and Wildlife Conservation officers and other emergency responders. Their duties include coordinating emergency responses, notifying administrative channels, running vehicle and criminal background checks and providing crucial information to first responders while managing multiple calls and radio traffic. Most importantly, they are the reassuring voice on the other end of the line when someone calls for help.
Across Kentucky, KSP employs approximately 217 telecommunicators at 16 posts. Last year alone, they answered over 1.2 million calls, leading to more than 406,000 requests for assistance. Post 03 Bowling Green, KY employs 18 telecommunicators who answered 66,701 calls for service , which covers Allen, Barren, Butler, Edmonson, Hart, Logan, Simpson and Warren counties.
The Kentucky State Police Foundation is honoring the dedication of KSP’s telecommunicators by providing funding that each post can use to show appreciation through meals, treats or small gifts. This initiative ensures that every post has the opportunity to recognize the vital role their radio room staff play in public safety. To learn more about the foundation, click here.
The public is encouraged to celebrate National Public Safety Telecommunicators Week alongside KSP telecommunicators. The agency is hosting a door-decorating contest for radio rooms at each post from April 14-18. Participating posts will submit photos of their decorated doors, which will be shared on KSP’s Facebook page. The public can show their support by liking their favorite designs. The winner will be announced on April 18and the radio room receiving the most likes will win a prize.
Those interested in joining KSP as a telecommunicator should visit the Kentucky State Personnel Website for more information and current job openings.
The Kentucky State Police is committed to recruiting the best individuals for public service and provides equal employment opportunities regardless of race, creed, color, religion, gender, or age.
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